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Yotel has two environments on a single codebase + database. You switch by switching the API key’s prefix:

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What changes in test mode

Test mode is not a read-only mode — writes persist. Your sandbox campaigns + leads share the tenant’s database with production. Use distinct labels or a separate tenant if that bothers you.

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Webhook subscription test_url

When creating a webhook subscription, you can optionally set test_url to a separate endpoint. Test-environment events POST there instead of the production url. Common pattern:
That way your prod integration isn’t polluted with test-mode events during development.

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How webhooks indicate environment

Every webhook delivery’s data includes the originating call / campaign, which carries the environment pinned at dial time (via calls.dial_mode and related fields). To distinguish explicitly, add a custom header or inspect the key that triggered the event — we’ll add environment to the envelope in v1.1.

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Switching a campaign between environments

You can’t. The environment is pinned to the key that created the campaign. To “convert” a test campaign to live: export its config + leads, create a new campaign with a live key, import. This is a deliberate guardrail. Bugs that silently promoted test actions to live would be regulatory (TRAI) + billing incidents.